Policy Development and Service Innovation: An Ideological Discourse Analysis
Michael Barrett. Judge Business School. University of Cambridge
Eivor Oborn. Royal Holloway. University of London
Aris Komporozos-Athanasiou. Judge Business School. University of Cambridge
Yolande Chan. Queen’s University. Canada
Healthcare research has tended to focus on the implementation of innovation, and its non-linear progression towards successful dissemination and widespread adoption.
There has been little research that has investigated the discourses that have informed policy development across different national contexts. This paper argues that assessment of failure or success in implementing healthcare policy is inexorably linked with a broad set of public discourses and the ideological presuppositions upon which they are based. Our research examines the policy discourses on stroke care developed across Canada and UK, and how they are constituted by different underlying meanings of “public service innovation”. Our paper highlights the value of unpacking the ideologies that become embedded in the process of policy development, which we suggest is an important yet overlooked starting point for understanding their translation and implementation.